Platform / Loyalty mechanics & engagement
Loyalty mechanics and engagement

More visits, bigger baskets, longer loyalty.

The full engagement toolkit, configured centrally and delivered at the pump, the till, in the app and in the inbox.

Loyalty mechanics and engagement

Tools that bring customers back to your sites.

Every mechanic you need to grow visits, baskets and retention, configured centrally.

Combine challenges and missions, digital stamp cards and gamification with tiers, subscriptions and targeted offers. Launch and adjust campaigns across every site, and reach members with lifecycle and triggered messaging at the moments that matter.

Challenge complete
3 of 3 visits
+50 points
stamp card reward
What it does

The mechanics that move behaviour.

Win more visits, grow the basket, keep your best customers and reach them on every channel.

Challenges and missions icon

Challenges and missions

Event-based goals and checkpoints that release point or discount rewards.

Digital stamp cards icon

Digital stamp cards

Qualifying purchases or visits add up to a reward at a set threshold.

Gamification icon

Gamification

Supported game templates with point or discount prizes.

Tiers and vip status icon

Tiers and VIP status

Spend- or points-based levels with thresholds, benefits and rolling evaluation.

Subscriptions icon

Subscriptions

Paid or loyalty-funded benefits with renewal and cancellation rules.

Lifecycle and triggered messaging icon

Lifecycle and triggered messaging

Messages started by transactions, milestones, dates and offers, in-app and through your connected email and push channels.

Also included: targeted and always-on offers, achievement badges, refer-a-friend, earning rules, digital coupons and vouchers, VIP and exclusive experiences, points and pay-with-points, rewards catalogue, campaign messaging, and a branded member app and web.

Why it matters

What it means for your programme

Win more visits

Give members a reason to come back, week after week.

Grow the basket

Turn every visit into a bigger basket.

Keep your best customers

Recognise your most valuable members, and give them every reason to stay.

Keep exploring

More of the platform

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Core loyalty platform

Real-time transaction execution

Analytics

Financial control & governance

Every quote is built around your estate and names each item, so you can see exactly what you are paying for and why.