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Loyalty on Demand

Working in the loyalty business for more than 15 years has allowed us to create a fresh, new, digital loyalty platform:

LOYALTY ON DEMAND

Working in the loyalty business for more than 15 years has allowed us to create a fresh, new, digital loyalty platform:

LOYALTY ON DEMAND

FOCUS ON DIGITAL SOLUTIONS

  • The Loyalty on Demand platform supports multiple solutions to authenticate and manage customers from traditional card based loyalty to modern digital age solutions like mobile application based account management.

  • This flexibility allows you to set up a new loyalty scheme quickly and smoothly, or to migrate existing loyalty systems with small impact to your current scheme.

  • Customer identification at your retail store must happen as fast and easy as possible. Loyalty on Demand offers beacon based customer identification, allowing you to send customized welcome messages or offers to customers as they enter your retail site.

Registration

  • Facebook

  • Google

  • Email address via webapp

Login

  • Google account on mobile app

  • Facebook account on mobile app

  • Google account on webapp

  • Facebook account on webapp

In the shop

  • Automatic welcome message

  • Customer identification

Troubleshoot

  • No network

SaaS (Software as a Service) plus more

Loyalty on Demand Platform available for our Customers in SaaS model, our exceptional support experts are also helping you achieving your business goals.

Platform runs over the world, in the cloud, to have the best performance next to your business location. This requires the Support team to operate the environment in 24/7, on top of that they are also able to pick up and manage your requests in the end to end landscape in case of integrated system.

The Evolution

Loyalty platform is helping your business to acquire new members and support you to retain customers who runs your business.

Loyalty on Demand is a platform which continuously enhanced with new features and options to attract participating members. This evolution is driven by our loyalty experts and tech heroes, but platform support to have Partner extensions and building blocks to fulfil your requirements if you wish to have something only for you.

Interested in pricing?

As a true SaaS, the pricing is based on a subscription model. There are several options in the platform you can utilize and combinations to build your own or integrate with existing system landscape and processes. Our sales representatives and consultants are available to identify the best option fit to your business and pricing.

Let us help you on the exciting loyalty journey: Contact us
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Loyalty on Demand support multiple type of voucher, discount and point based offers.

Platform has 3 different areas where you could give offers to your loyal members:
  • anonym offers for customers who becoming a loyalty member - this is valid for all digital users before registration and login.
  • standard offers, where you could give different vouchers, discounts or bonus points to your loyalty members
  • long term offers which are assigned to a roadmap on a multi year customer journey
Standard offers are part of campaigns, can be assigned to all members of just a single customer group and have 4 key parameters:
  • Offer type and base setting including:
    • texts and images
    • retail store limitation
    • offer validity period
    • acceptance and activation requirements
    • achievement progress limitation
    • customer group (if any)
    • priority (to other offers, weight)
    • reassigment and reusage
    • activation status
  • Assigment rule to define how the offer will ne handed out to the customers
    • purchase value
    • spent amount
    • specific product purchase
    • number of site visit
    • site visit time
  • Achievement setting to set up the rule what the customer have to do to get the reward like:
    • purchase value
    • spent amount
    • specific product purchase
    • number of site visit
    • site visit time
  • Reward setting to configure what the customer will get when redeeming the offer including:
    • immediate reward setting
    • reward condition
    • reward type